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Reverse Engineering Pitch Decks

Precision Over Promises: How Henson Shaving Rewired the Razor Game

By Jason Abdo

The product pitch behind AL13 — a razor that made daily shaving feel like a reward.

Every PM knows the best ideas don’t just live in the product — they’re born in the pitch.

This week, I break down one of the most quietly exceptional products I’ve bought: the Henson AL13 Medium Razor.

Henson - AL13 Safety Razor - New England Shaving Company

I’ve tried every mainstream razor out there.

Redness, burn, irritation — it didn’t matter what I paid or which cream I used. Henson didn’t just fix that; they rewrote what I thought was possible.

Here’s what I believe their internal pitch must have looked like.

PS. If you aren’t sure what a proper pitch deck looks like in product management, pick up a copy of our highly rated Product Protege Guide.


Reverse Engineered Pitch Deck

Problem Statement

Our everyday shavers are stuck with mass-market multi-blade razors that promise more but deliver discomfort.

As a customer with sensitive skin, I struggle to find a razor that doesn’t leave my face irritated or red — no matter how much I prep or pay.

Observations

  • 67% of men report irritation from multi-blade razors

  • Online reviews and shaving forums (e.g., Reddit) consistently highlight safety razors as better for skin but intimidating to start

  • Competitive products focus on feature count (more blades, lubrication strips) rather than root causes of discomfort

  • Henson’s access to aerospace machining means we can deliver tolerances under 50μm without investing in new equipment or upskilling

Proposed Solution

Launch a single-blade, safety razor with engineered tolerances that eliminate blade flex — the leading cause of razor burn and chatter — using our existing aerospace-grade CNC process.

Proposed Test

  • Build medium-variant MVP prototypes

  • Conduct face-to-face shaving tests at local barbershops or grocery stores

  • Compensate participants with gift cards

  • Survey users on: comfort, look/feel, perceived quality, ease of use

  • Use feedback to refine design, messaging, and explore demand for mild or aggressive versions

Expected Outcomes

  • 60%+ of testers report reduced irritation vs. their current razor (survey-based from participants or early batch buyers)

  • 4.5+ star average from verified buyers within 30 days of launch

  • Blade repurchase (or reorder of compatible blades) used as a signal of usage, not loyalty

  • Identify directional preference for future mild/aggressive models based on direct customer feedback

Measurement Plan

  • Pre/post-surveys on irritation and satisfaction (testers and early buyers)

  • NPS tracking 1 week post-purchase

  • Track product rating average on DTC site and Amazon

  • Monitor % of customers who reorder blades

  • Measure trial-share loop success (more in epic)


What made this pitch unique?

  • They led with constraints. Rather than copy competitors, they focused on what they wouldn’t do (no extra blades, no flex).

  • They used existing capabilities as a wedge. Aerospace machining wasn’t a gimmick — it let them ship superior tolerances without extra cost.

  • They prototyped precision. Instead of betting on branding, they invested in feel — the tangible experience of one stroke across your skin.

  • They saw a utility product as a referral engine.


Let’s imagine what their epic may have looked like.

Product Epic — “Reclaim the Shave”

Why?

Shaving should feel good. Not like a compromise. This epic delivers on our strategic theme of using engineering precision to solve overlooked daily frustrations with confidence and care.

Overarching User Story

As a daily shaver with sensitive skin, I want a razor that gives me a clean, irritation-free shave so I can look sharp without sacrificing comfort.

Global Assumptions

  • Customers are dissatisfied with multi-blade cartridge razors

  • Most are unaware of the benefits of single-blade designs

  • They will try a new product if it’s intuitive and visibly higher-quality

High-Level Scope

  • MVP: Medium-variant safety razor

  • Future variants (Mild and Aggressive) based on customer feedback

  • Build referral-friendly packaging and site experience

  • Support content (e.g., “How to Use” videos, printed inserts)

What Is Out of Scope (for now but a future consideration)

  • Subscription model for blade delivery

  • Bundled shave creams or stands (stand may be included in future promos)

What Does Success Look Like?

  • Positive NPS within first 30 days

  • Average rating of 4.5+ stars from verified purchases

  • High engagement with referral loop (link-sharing for 10% off for friends + free 10-blade refill or free stand for referrer)

  • People don’t need to buy another razor — and don’t want to

Prior Research Results

  • Online forums show demand for irritation-free alternatives

  • Safety razors often praised for performance, but critiqued for complexity

  • Blade aggressiveness levels matter to buyers and affect usability

Phases

  • Phase 1: Medium MVP

  • Phase 2: Launch Mild and Aggressive SKUs based on validated feedback

  • Phase 3: Optimize packaging, onboarding experience, and share loop

KPIs

  • Verified product rating average (goal: 4.5+)

  • NPS score post-purchase (goal: 60+)

  • Blade reorder rate within 60 days (usage signal)

  • % of customers who share referral link

  • % of referred buyers who convert

Risks

  • Misaligned perception of “safety razor” as intimidating or old-fashioned

  • Low referral follow-through if the loop isn’t compelling

  • Users may default to generic blade brands, weakening data on usage

Open Questions

  • What onboarding support best reduces user hesitation?

  • How strong is the preference split across mild vs. aggressive users?

  • Can engineering precision become a true brand narrative, not just a feature?


What is unique about this epic?

  • Precision manufacturing isn’t just a value add — it’s the foundation of product/market fit

  • No overengineering: They went lean, launched only Medium first, and deferred complexity

  • Referral loop was part of the MVP — a share-and-earn model rarely seen with single-purchase items


It’s just as important to review what they did not include. #focus

  • No attempt to bundle consumables at launch

  • No subscription play

  • No “luxury” packaging or price point — the focus was on repeatable, trusted performance, not aesthetics or gifting


The real product wasn’t a razor. It was peace of mind.
They designed for confidence, built for comfort, and launched with integrity.
That’s what pitch-first thinking delivers.

Next time you use a product you actually love — try writing the pitch behind it.

This was a fun exercise and if your interested in a Henson razor, you can find them here.

Please note, this is not an advertisement and I have no affiliation with the Henson brand; just a fan and customer.

Until next time,

Product Protégé

First published in Protege Pulse, the Product Protégé newsletter. Read it on Substack.

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